Terms of Service

Terms of Use

Please read these terms of use (“Terms of Use”) carefully. This is a legally binding agreement that governs your use of the payment online platform, operated by Sri Senpaga Vinayagar temple (“Organization “, “we”, “us”) via the website https://www.ssvt.org.sg/ or mobile apps.

You may accept these Terms of Use by clicking to accept, agree, or register where such an option is made available to you in any Applications associated with the Service.

You acknowledge that these Terms of Use are contractually binding, even if they are electronic and are not physically signed by either you or us (a “party”).

1. The Service & the Purpose
1.1. The Service allows you to use an interactive community web application (“Application”) created by the Organization. The service connects Temples and devotees on a single platform to engage, interact and procure services.

If you have any questions on the Purpose, please contact contact@ssvt.org.sg

2. General
2.1. I declare the above information given by me is true
2.2. Devotees are not allowed to bring any items for prayers to the temple (ex: Prasadham flowers, milk, Teepam..)
2.3. Devotees are required to bring along their Vaccination prove when they come to temple for verification purpose

3. User Account if applicable
3.1. You may be required to create an account (“User Account”) and specify a password in order to use the Services or certain features included in the Services.
3.2. In order to register for a User Account you will be required to complete an online registration form and provide certain registration details and information and accept the terms of these Terms of Use. Some of the requested information, which are required to verify your identity, may be personal, private or detailed. You agree to provide true, accurate, current and complete information about yourself as prompted by the online registration form (collectively the "Registration Data"), and you further agree to maintain and promptly update the Registration Data to keep it true, accurate, current and complete at all times while you are a User.
3.3. You must not share your User Account login details with anyone else. The Organization has no liability for any unauthorized action or loss resulting from or relating to shared User Account details.

4. General Conduct
4.1. The Application is made available for your own, personal use. You must not use the Application for any commercial, illegal, or unauthorized purpose. When you use the Application, you must comply with the laws of Singapore, and any applicable international laws, including laws in your country of residence (together, “Applicable Laws”).
4.2. You agree that when using the Application you will comply with all Applicable Laws and these Terms of Use. In particular, but without limitation, you agree not to:
a. Create user accounts by automated means or under false or fraudulent pretenses;
b. Impersonate other persons;
c. Scrape or collect information about other users in an automated fashion or for any purpose other than your participation in the Organization community;
d. Harass or otherwise offend other users
e. Reverse engineer any code associated with the Service
f. Circumvent any encryption or other security tools used anywhere in conjunction with the Services (including the theft of usernames and passwords or using another person’s username and password in order to gain access to a restricted area of the website).
g. Intentionally attempt to damage, collapse, or overload our servers
h. re-distribute any of the materials and information contained in or received through the Services, and you hereby agree and stipulate that any and all such uses is not “fair use”;
i. Use the Application in any unlawful manner or in a manner which promotes or encourages illegal activity including (without limitation) copyright infringement
You agree to indemnify the Organization and the Organization against any loss, damage, costs or expenses, which they suffer or incur directly or indirectly because of your use of the Application otherwise than in accordance with these Terms of Use or Applicable Laws.

5. Trademarks
5.1. The trademarks, service marks, and logos (“Trade Marks“) contained on or in the Application are owned by the Organization, the Organizations, or their third party partners. You cannot use, copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit or disseminate the Trade Marks without the prior written consent of the Organization, the Organizations or the relevant third party.

6. Consent to receive emails and notice
6.1. By using the Services, you consent to receive emails from the Organization and the Organizations, which may include commercial emails. We may use your information to send you news or information to effect the Purpose. You may “opt out” of receiving news or information from the Organization by following “unsubscribe” instructions or using “unsubscribe” links within communications we send. As long as you maintain an account, you may not "opt out" of receiving account-related emails from the Organization.

7. Feedback
7.1. If you provide us with any feature requests, comments, suggestions or other feedback ("Feedback"), you agree that such Feedback is provided on a non-proprietary and non-confidential basis, and grant us a perpetual, non-exclusive, worldwide, fully paid-up, irrevocable license to incorporate, disclose, and use without limitation the Feedback for any purpose.

8. Service Suspension
8.1. The Organization reserves the right to suspend or cease providing any services relating to the Application, with or without notice, and shall have no liability or responsibility to you if it chooses to do so.

9. Personal Data
9.1. You acknowledge that we may process certain information (“Personal Data”), that you have provided or will in future provide to us in connection with these Terms of Use or Services . Our use of your Personal Data is outlined more fully in our Privacy Policy, which you should carefully review.
9.2. You may amend your Personal Data at any time, either through mechanisms provided in the Application, or by emailing [contact@ssvt.org.sg].
9.3. The Organization will implement commercially reasonable safeguards to protect your Personal Data, and will not provide your Personal Data to any third parties, aside from other users of the Service as detailed in the Privacy Policy, or where required to do so by law.

10. Child Protection
10.1. You may not use the Service if you are under 18 years of age. If we discover that you are under 18, we will immediately deactivate your account, and endeavor to delete your Personal Information.
10.2. If you are below 18, you should obtain permission from your parents or guardians to use the Service, and advise them to direct any questions or concerns they might have to contact@ssvt.org.sg

11. Termination
11.1. You may terminate these Terms of Use at any time simply by deactivating your User Account, and deleting any copies of the Application that you have installed.
11.2. We may terminate these Terms of Use at any time, with or without cause. Terminating shall not relieve either party of the obligations and/or restrictions stated herein.

12. Revisions to these Terms
We may change these Terms of Use at any time, at our sole and absolute discretion. The latest version will be always be posted on our website. Your continued use of the Service shall be deemed as acceptance of the then prevailing terms and conditions. Any updated or revised version supersedes any prior versions immediately upon posting, and the prior version will be of no continuing legal effect unless the revised version specifically refers to the prior version and keeps the prior version or portions thereof in effect.
To the extent any amendment of these Terms of Use is deemed ineffective or invalid by any court, the parties intend that the prior, effective provisions of these Terms of Use be considered valid and enforceable to the fullest extent, and all remaining provisions shall remain in full force and effect.
You should frequently review these Terms of Use to understand the conditions that apply to your use of the Service. If you do not agree to the amended terms, you should stop using the Service.

13. Indemnification
13.1. You agree to defend, indemnify and hold harmless the Organization, the Organisations, and any of their corporate affiliates, independent contractors, service providers and consultants, and each of their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to your use of or inability to use the Services, including without limitation any actual or threatened suit, demand or claim arising out of or relating your conduct, your violation of these Terms of Use or your violation of the rights of any third party.

14. Limitation of Liability
14.1. In no event shall the Organization, the Organisation, or any of their corporate affiliates, independent contractors, service providers or consultants, or any of their respective directors, employees and agents, be liable for any special, indirect or consequential damages, including but not limited to, loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way related to or connected with the use of the Service, the materials contained in or accessed through the Service, including without limitation any damages, loss or injury caused by or resulting from reliance on any information obtained from the Organization, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communication failure, theft, destruction, or unauthorized access to the Organization's records, programs or services.
The aggregate liability of the Organization, whether in contract, warranty, tort (including negligence, whether active, passive, or imputed), product liability, strict liability or other theory, arising out of or relating in any manner to the use of the Service, shall not exceed any fees you have paid, if any, to the Organization for access to or use of the Service, for the 3 calendar months prior to the use. The Organization makes no warranties regarding the security or reliability of the Service.

15. Governing Law and Jurisdiction
15.1. This Terms of Use and any controversy arising out of or relating to this Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to conflict of law principles. Each party agrees to submit to the exclusive jurisdiction of the competent courts in Singapore, in any action arising out of a dispute under or in connection with this Terms of Use or any transaction contemplated by this Terms of Use.

16. Successors and Assigns
16.1. All the terms and conditions of these Terms of Use shall be binding upon and inure to the benefit of and be enforceable by the respective parties hereto and their permitted successors and assigns.

17. Severability
17.1. If any of these Terms of Use should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term shall be enforced only to the extent it is enforceable and the remaining terms shall survive and remain in full force and effect and continue to be binding and enforceable.

18. No Agency Relationship
18.1. You agree that no joint venture, partnership, formal business entity of any kind, employment, or agency relationship exists between you and the Organization. We are not your agent or other representative. These Terms of Use and all representations, warranties, covenants, conditions and provisions hereof are intended to be and are for the exclusive benefit of you and us and permitted successors and assigns.

19. Waiver
No waiver of any term, provision or condition of these Terms of Use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or shall constitute, a waiver of any other term, provision or condition hereof, whether or not similar, nor shall such waiver constitute a continuing waiver of any such term, provision or condition hereof. No waiver shall be binding unless executed in writing by the party making the waiver.

20. Force Majeure
20.1. If the performance of any part of these Terms of Use by either party is prevented, hindered, delayed or otherwise made impracticable by reason of any flood, riot, fire, judicial or governmental action, labour disputes, act of God or any other causes beyond the control of either party, that party shall be excused from such to the extent that it is prevented, hindered or delayed by such causes.

21. Entire Agreement
21.1. These Terms of Use and Privacy Policy, constitutes the complete and exclusive statement of the agreement between the parties with respect to the use of the Service and Application and any acts or omissions of the Organization and supersedes any and all prior or contemporaneous communications, representations, statements and understandings, whether oral or written, between the parties.

22. Donations and Sponsor
22.1. Temple accepts the donations from devotees
22.2. If you wish to sponsor/Donate a temple event check the temple website or temple calendar for temple events. All events are open to all devotees to sponsor. Temple will accommodate as many sponsors for the Pooja as it seems fit.
22.3. Sponsorship request should be sent to the Temple management office at least specific days prior to the festival date. Please look at the specific event section for the exact number of days’ prior the request should be submitted.
22.4. Suggested donation should be paid Via Online portal or in the name of “Sri Senpaga Vinayagar Temple”. The exact amount is called in the specific event section.
22.5. Donations/ Sponsors are acknowledged by email in return however the receipts will be generated once the bank reconciliation done. Devotes are advice to collect their receipts at temple or request via email for soft/Scanned copy
22.6. Temple will announce this event in its website, social media and other communications to its devotees.
22.7. The schedule of the event will be decided by the Temple management in consultation with our priests. This schedule should be followed strictly.
22.8. Any announcements to the public by sponsors regarding the event should follow the guidelines provided by the Temple.
22.9. Temple reserves the right to change the published date of the event even after announcement. This will certainly be discussed with the sponsors, but Temple reserves the right here.
22.10. Sponsors are recommended to provide the approximate number of devotees attending the event for better
22.11. planning. Sponsors are mandated not to solicit any kind of donations for Temple organized events. Any help needed to make the event to be more effective should be worked out with the Temple Management directly.
22.12. Sponsors are mandated to work with the event coordinator for food and other special requirements for the event.
22.13. If the sponsors use the dining area, it is the sponsors responsibility to maintain the area tidy and clean after food is served.
22.14. Sponsors are welcome to donate food, dry groceries and other items needed for serving food.
22.15. Only Vegetarian food should be served that is cooked without onion and garlic. No eggs either

23. Refund Policy
23.1. In general Donations are not applicable for refund however Requests for refunds arising from unforeseen circumstances shall be made in writing prior to the Services (shall include any and all events organized and services offered by the Sri Senpaga Vinayagar Temple, whether of a religious and/or social nature or not) and shall be subject to approval from the Executive Committee of Sri Senpaga Vinayagar Temple at their sole discretion. Where approved, refunds will be provided by way of cheque only, within seven (15) working day of the date of approval.